How AI Changed Customer Services in the IT Industry?

As we know when modern technology changed our lifestyle, our thoughts and also our priority it also affected industries, economic, marketing and business strategies. Whatever the field is their main priority is customer’s satisfaction.

For that modern new devices are invented and included in every field to reach out customers demand and their quarries. To satisfy the customer and serve them in best way every industry has been used AI. It means Artificial Intelligence. We can say that Artificial Intelligence is ruling the world now. It’s considered the future of all industries.

It has become really influential and prominent at present world. It mainly helped in serving the customers and its results are remarkable. Artificial intelligence is established by types of equipment in the place of human’s natural intelligence.

When we think of artificial intelligence the thing that comes to our mind is machines or robots. Well, its true robots will handle the work instead of humans. As we know when we compare robots and humans the only difference we can find that machines have no emotional and humans have. Robots are faster, harder, and quicker than humans. In every sense, they are best devices and they will rule this world in future. That time is not too far.

When we think of customer service which was handled by humans, now that place too taken over by robots. It’s not easy to handle customer’s quarries and demands. It really needs some extra effort. A human can only handle one customer at one time. But in that place if the robot is used it can handle more than one person appropriately we can say that unlimited number of people. Customer must feel satisfied and contented to his quarries. It mechanically answers the questions. Customer facility is a significant feature of running a business. To take a lead in a market it should win the heart of customers. To answer the customer’s question is not an easy task.

Artificial Intelligence helps to make available customer based services. It helps to understand the customer’s behavioural pattern. When it is man based operating system it needs too much time to understand the customer pattern but in the case of artificial intelligence, it made very easy. It helps the company or any other sector to distribute a custom-made consumer package experience.

Usually, it’s very hard to combine all data and information and match them with customer’s behavioural pattern. But after the use of artificial intelligence, it made easy and more efficient. In the past, it was a big challenge to the businessman and other companies to look after their consumers. But Artificial Intelligence has really influenced in this field and now all companies are depending on Artificial Intelligence. It helped to satisfy the customer on a different level. And also helps to have a positive impact on the organization.

A number of websites recommend consumers to have a chat with their spokesperson to ask any doubt or ask any questions. Most of the times it’s not human but it is trained robots which are used to handle consumers.

They are chat box well trained and well educated they know all the information related to certain product and other things so that when a consumer asks it should be able to give an answer which should satisfy consumers in every aspect. Till now research says that consumers are more satisfied with the use of AI for their help it really helps them to avoid confusion.

Now companies are really able to understand the consumer’s mind and according to that, they are planning advertisement to encourage the customers to purchase that particular item. It helps them to boost their sales and production. By using AI in the customer service section behavioural pattern was identified and helped to make the customer Oder particular object which helps companies to attain their marketing target.

Artificial Intelligence is growing suddenly and rapidly. Now in every field, Artificial Intelligence is used drastically. That brought a huge change in every economic and social field. Future will be ruled by the robots. But we have to use this facility in care otherwise it will develop to the certain extent that it will be then tremendous intelligence than humans.

It’s great to have machines and robots for our support and help but we should never give much importance to it. It should be like working on our guidance instead of that we should not work according to its guidance. So it’s up to us to what extent we should use it.

Author Bio

I am a freelance essay writer and I am intended on writing academic cases for the past several years. Writing is a passion for me and it helps me to get away from all the stress that I face in my everyday life.

It is the main reason for me to pick freelance writing as my professional career.  I help students who approach me to reviews of essay writing service and I also find pleasure in writing blog articles.

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11 Best Android TV Boxes Of 2018

Choosing the best Android TV box perfectly suited to you is not an easy task, especially with the numerous options in the market today. That is why Redshed is offering information on the popular devices to help you understand the 11 best Android TV boxes of 2018.

So, what is an Android TV box?

An Android TV box is a small device that usually runs on an Android operating system. The box gives you an opportunity to view your favorite programs either live or on demand. The majority of these boxes come with a wireless keyboard to help as you try to find a TV show of choice, games, and movies content with ease. Surprisingly, on some of these boxes, you can view 4K UHD videos. You will also be able to get numerous free games and apps and will be able to install them using Play Store.

The 11 best Android TV boxes of 2018

All-New Amazon Fire TV-A Streaming Media Player

This Amazon TV box runs an improved version of Android, and it is also a high-quality one when compared to other devices that use an HD support. It has quality pictures and 4K HD videos. The device also supports YouTube, Amazon Video, Hulu, and many more. This Android box is loaded with fifteen thousand apps and numerous games just for you.


  • You can download your favorite apps as well as games
  • It supports quality images with its 4K quality

Smart TV Box-Evanpo T95Z

The new Android software supports this device. Powered by an Octa-Core processor known as Amlogic S912, it ensures that the user experiences no slow connections even when you leave it on for hours. With its outstanding videos and games, the device can play quality videos at a 60fps.


  • Powerful GPU offers excellent results
  • provides quality videos

Sky-Stream TWO-Streaming Media Player

The device is loaded with numerous sets of streaming applications. Since you can enjoy the device with the use of Play Store and other customization options, this box is what you have been looking for. This box allows you to watch favorite videos without having to subscribe to other wired services. On top of that, it is also possible to download numerous apps with the use of Google Play Store.


  • Stream 4K UHD, 1080p images and videos internet right on your TV
  • You can easily connect your TV via an HDMI port

2018 Model Android 6.0 T95E

The device uses a processor known as Amlogic S905 which makes the videos more charming. The box supports HLC and HDR processing, and unlike other products, it is accompanied by an EMMC memory for faster communication with the rest of device’s internal mechanisms. For this reason, the TV delivers spectacular performance without compromising on audio and video quality.


  • The model has numerous improvements compared to other devices
  • Safe adapter that is loaded with spectacular technology

Android 6.0 Marshmallow TV Box-Strongest Media Player

If you enjoy running such apps on your TV, this device brings numerous features that are new to make streaming experience more fun for its users. Since it is supported Android Marshmallow you can be sure to get the best. You can benefit from the new and improved apps that are ideal for huge screens on the Play Store.


  • Superior Octa-Core processor
  • Plays 1080p HD, 3D, and even UHD video

NVIDIA Shield –TV Streaming Media Player

This device supports 4K HDR for quality videos. With this box, you have the option to view pages and videos from various sources such as Amazon and YouTube, and then you can make good use of your major subscriptions to get access to the unlimited HD content.


  • Supports renowned live videos from the famous streaming services like YouTube.
  • Streams quality movies as well as TV shows right to your TV

Minix Neo U1-Latest 4K HD

This streaming media player for Android comes with a remote control that is wireless to help you enjoy your videos with an Android Box. The device is supported by the Amlogic Quad-Core 64 processor, comes with a 2GB RAM to make sure that the programs run smoothly even when viewing a high-quality video. This device will surely take your watching experience to greater heights.


  • Supports streaming apps like YouTube and Hulu
  • Streams HD videos as well as favorite shows on TV from the internet

TX3 Mini Android 7.1 4K Wi-Fi TV Box

Quad-Core Processor, high-performance hardware that is meant to ensure that you get to enjoy your videos without lags and glitches is the one that supports this gadget. Its Mali 450 GPU gives videos excellent colors and detail. Whether playing games or watching 4K UHD or HD video, everything will run smoothly making it more fun.


  • Runs Android 7.1
  • Easy to operate

Roku Premier TV Box

Supported a powerful processor known as Quad-Core, this spectacular device is perfect for streaming HD images live on the internet. This fast and powerful and fast processor offers excellent performance and top-notch quality of the videos. The device supports HD and 4K ultra Videos at 1080p resolution.


  • A free mobile app known as Roku allows for a voice search
  • Supports HD as well as UHD videos as well as TV channels

Zidoo Android 7.0- H6 Pro TV Box

This TV device is supported by a powerful Quad-Core processor and comes with a 4GB RAM. It is loaded with great features that you can expect from a top-rated TV box.  An outstanding dual-band Wi-Fi for super-fast transfers and easy connectivity.  Another good thing about it is that it has a simple user interface, RC and IR shortcuts for easier access to your favorite content.


  • Runs Android 7.1
  • Has an Octa-Core processor and a 2GB RAM

Model GooBand TV Box

The device runs stable Android 7.1 turning your TV into an Android gadget. With such a gadget, you will be able to stream live to movies and watch your latest TV shows. It also supports Kodi, so you can gain access to TV channels and videos and stream them from the internet on HD quality.


  • Supports 4K playing at 60fps
  • Runs Kodi with no issues

Evidently, Android TV boxes make it possible to enjoy the versatility and connectivity on your TV. To enjoy all that Android has to offer, choose any of the above devices and get your videos and gaming experience to another level.

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Top 10 Home Security Camera Systems of 2018

Top 10 Home Security Camera Systems of 2018

Security is of prime importance for any individual, especially owing to the incrementing crime rates these days. Installing the best security cameras in and around your residing place cannot just keep your family and assets secured but also impart immense peace of mind.

In the article below, we have listed top 10 home security camera systems such that you can easily pick one suiting your requirements.

  1. Amcrest IP2M-841 ProHD 1080P Wireless WiFi IP Camera

You get to record HD quality video where all the footage can be recorded on a micro SD Card. You can avail the service of Amcrest Cloud Video Recording and enjoy the seamless services. It can be set up with ease using Wi-Fi via your handheld Android Smartphone or iPhone. It offers a two-way audio functioning directly to your laptop, PC or Smartphone. You can be assured of having your entire home under surveillance as it offers a 90-degree angle for viewing, zoom facility as well as night vision up to a distance of 32 feet.

  1. LESHP 1080P Wireless IP Camera Home Security Surveillance System

Secure your home with HD video quality having a resolution of 1920×1080. With clear as well as fluent image quality it is easier to track the happenings all around. It comes with a range of 120-degree tilt rotation as well as a 355-degree horizontal pan that offers complete coverage leaving no zone uncovered. It also has an inbuilt microphone that allows communication via an app installed on your smartphone.

  1. USG Business Grade Ultra 4K Bullet Security Camera

This security camera offers high definition video quality having a resolution of 3840×2160. You get storage flexibility with micro SD Card. These security cameras are weatherproof to offers seamless service indoor as well as outdoors. With 42x IR LEDs you get to enjoy excellent night time security up to a range of 130 feet. Additionally, you get to view the video feed on your handheld device with utmost ease.

  1. Clever dog Wireless security Wi-Fi camera

Clever Dog allows you to receive video as well as audio alerts on your laptop and smartphone using internet irrespective of where you are. The two-way audio system, as well as the HD quality video, will help you establish a sound security system wherever desired. It supports a micro SD Card with a storage capacity of 32 GB. It excellently detects motion for a distance of around four to six meters.

  1. A-ZONE 4 Channel HD-TVI Security Camera System

It comes with 2 HD bullet cameras along with a DVR Recorder which can serve for indoor as well as outdoor security. It imparts excellent night vision for up to 115 feet securing your surroundings even in pitch darkness. It supports P2P system which lets you easily control the settings of your security system. You get access to instant alerts whenever the system detects motion while the camera immediately triggers recording.

  1. Bellcam Dome Camera Home Security Camera

Bellcam brings to you Paranomic camera that offers HD quality video along with enhanced motion detection as well as excellent night vision. The IR-LED displays clearer night images and keeps your surroundings safe and secure. It offers a resolution of 960p and has a 165-degree angle lens which successfully covers the entire area under surveillance. It is easy to install and keeps you updated on your smartphone or laptop.

  1. Zonlaky Wireless IP Security Surveillance System

This security camera offers a 360-degree coverage that leaves no area uncovered. With advances night vision as well as 10 inbuilt infrared LED lights night security of your surroundings is impeccable for up to 33 feet. It comes with an alarm system that notifies you whenever some motion is detected. Additionally, a two-way audio system enables the user to communicate through the microphone incorporated in the camera.

  1. Bitzen IP Wireless Home Security Camera

Bitzen camera offers HD quality video with a resolution of 1080p that help you secure your surroundings. It allows you to have your footage stored on a micro SD card. It is easy to install and use. The night vision imparted by advanced infrared LED lights allow you to have clearer night-time vision. It also offers a two-way audio system via an inbuilt microphone further enhancing your home security.

  1. Loras Dome Camera Wireless Surveillance System

This smart panoramic security system offers security for 24 hours even in pitch dark. It comes with an installed motion detector that shoots out a notification every time it notices motion. It is easy to operate and install. A resolution of 960p along with a 360-degree lens makes this security system an apt one to suit your needs. It imparts a fisheye coverage of your surroundings leaving no corner uncovered.

  1. Wansview Wireless Home Security Surveillance Camera

This Wansview camera offers HD quality video with a resolution of 1920x1080p. You get to access the live video feed conveniently on your handheld device including your cell phone or tablet. The two-way audio system allows you to easily communicate while on the go. It imparts excellent night vision that keeps your surroundings safe even during the dark.


The above noted top 10 security systems offer the best services when talking of home security. You can have a detailed study of them all and pick one suiting your requirements. Another way of picking the best can be done by having a comparison of the systems available.